Səyahət, a global technology company that facilitates bookings for numerous travel suppliers, and Avianca, a multinational airline based in Colombia and a member of Star Alliance, have revealed that NDC content from Avianca and improved NDC servicing features are currently accessible on the Travelport+ platform. Travelport’s agency clients can effortlessly utilize the full Avianca NDC solution on Travelport+ via the Travelport API, Smartpoint Cloud, and Smartpoint desktop solutions.
Agents using Travelport+ can now easily search, view, compare, and book Avianca’s NDC content alongside non-NDC fares in a single workflow. Travelport’s NDC solution for Avianca also provides retail servicing capabilities so that agents can seamlessly modify, exchange, or cancel NDC bookings for travelers.
“Travelport has helped us achieve a significant milestone in our distribution strategy and ensures our agency retail partners can easily access our NDC offers and provide the best options to travelers,” said Catalina Nannig, Sales Vice President at avianca. “Travelport+ makes our content retail-ready for the agency community, which reduces complexities and creates a faster, more modern selling and servicing experience.”
“Our collaboration with partners like Avianca is focused on making the experience of booking and managing travel effortlessly,” said Carlos Torres, Director of Latin America, Air Partners. “Now that our agency customers can access Avianca’s NDC content in Travelport+, agents will have more opportunity to upsell and personalize offers for travelers based on their unique preferences.”
Travelport’s NDC content and servicing solution for Avianca is now available to all agency customers in Colombia, the United Kingdom, and countries across Europe. Access to the Avianca NDC solution in Travelport+ will expand to agency customers in additional markets in the coming weeks.
